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Sorry when I read the headline I had a Lionel Richie moment.
-@garbarrassing
No phone number or email address on a business website. I have spent 15 minutes searching for one before giving up.
This is particularly bad for service professionals who want to get media exposure. If a reporter can't find you in 30 seconds, they will go elsewhere. Make it easy!
The only reason I can think of why people don't make this information accessible is that they don't want to be disturbed. By paying customers. Go figure.
Sometimes we think we're easy, but we're not. I just did a "talking logo" exercise with a client. They'd been in business for 15 years, and we all thought it would be so easy to describe what they did -- but all 4 people in the room had a different pitch.
So what I'm saying is don't assume you're easy - ASK and TEST!
Adrianne Machina
Tornado Marketing, Inc.
Authorized Duct Tape Coach
I think you're missing the word "easy" in your first sentence.
I was recently doing a "Talking Logo" exercise with a client. They'd been in business for 15 years, so we all assumed that it would be EASY for them to create their pitch. But each of the 4 people in the room had a completely different take on the company's main message.
My point is: Don't assume you are easy. TEST. ASK. And consider hiring a DTM Coach. :-)
Adrianne Machina
Authorized DTM Coach
http://www.tornado-marketing.com
http://www.tornado-tools.com
Click to call is very interesting to me but very few reviews out there. Google pulled the plug for some reason and Jajah seems to be the big player.
Any recommendations John?
Isn't it amazing how we can make it difficult for people to do exactly what we want them to do - contact us, buy from us, refer us - because we are too busy trying to keep life easy and simple for ourselves.
A timely reminder to look at everything from the other person's perspective both in terms of "why should they do what I want" and "why won't they".
In my consultancy and coaching I sometimes take people through a reverse brainstorming exercises to look at what we could do to stop something we wanted to happen as a reminder that it is often easier to "not do" than it is "to do".
Over the last 10 years I have had the pleasure of working with developers, designers, CEO's, account managers, integrated consultants etc... It's amazing all the different personalities you come across.
But something as simple as "communication" can make or break a deal.