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Keith Brando
http://sta.rtup.biz
"The Facebook of Small Business"
The challenge with marketing plans is that most businesses will in concept agree with the process, but they tend to be so excited and motivated in the beginning of a business or product launch that they always want to rush over this process and get in motion with more tangible things. If you can keep them focused on writing and sticking to a good strategic MAP (Marketing Action Plan) then the results generally play out much better.
One thing I would add, is to keep in mind the user's new media experience. Many times, small businesses can have a killer idea, and ways to promote it, but fall short on making adjustments when users change. Can the marketing plan still interact with consumers without getting in the way? Obviously, there aren't all the answers out there, but just something to keep in mind as well.
This was #1 in my recent list of 5 Guiding Principles for Marketers.
http://diablogue.wordpress.com/2008/06/20/5-gui...
John Jantsch: I like that you said: "Who makes an ideal customer for your business" rather than "Define your target audience(s)." Indeed, I see the "groundswell" as a major catalyst for big changes down the road in our lexicon of marketing. :)
After you've put that much work into a document, share it with anyone and everyone who plays into your marketing process!