DISQUS

Duct Tape Marketing: How to Thank Someone for a Referral

  • Kris Bovay · 8 months ago
    I'd be happy with a simple acknowledgement and update! Recently I referred two strong leads to a very good customer, but heard absolutely nothing back. I'd like to know if the referral leads to work, or if it doesn't. When I don't get anything back, I tend to think I 'wasted' that referral.
  • ducttape · 8 months ago
    I think many people have found themselves in your shoes and it's a pretty strong lesson. I would suggest, when it makes sense, that you even go as far as communicating the results you were able to achieve with and for the referred lead.
  • Tim Entwisle · 8 months ago
    What you says i very valuable. I am currently considering some promotional items as thank you gifts. Appropriate?
  • VBP OutSourcing · 8 months ago
    As with all networking, it is really important to show thanks or give due credit, or that may be your last referral.
  • Patrick Dominguez · 7 months ago
    Hi John, thanks for the excellent post. I think when entrepreneurs get too busy, they forget about the element of maintaining relationships and send thank yous.

    On a related note, it's important to thank clients for their business too!

    -- Patrick
  • atul chatterjee · 7 months ago
    I think the most valued part of your article is to thank a person publicly. this is something I have never considered doing consciously. It has happened on occasions but more due to circumstances than design. Thank you for the simple tip, it is going to be very useful.
  • ilovesoc · 7 months ago
    Hi John,

    Thanks for the excellent post. Acknowledging someone publicly is very powerful because people enjoy the recognition in front of others. It really makes them feel valued. Many times it is not possible to recognize people in public for those occasions a nice token of appreciation can be a nice hand written note or card and a gift along with the card.
  • vincestev · 7 months ago
    I could not agree more. Patting somebody on the back as soon after they have done a good deed has the greatest motivating affect, Rgds Vince
  • Justin · 7 months ago
    Publicly thanking a referral is a great source of motivation. You're right in that most everyone enjoys the pat on the back. If you leave them with a great feeing of appreciation, they tend to be even more driven to refer. We live in a world where not enough appreciation is shown....so the more we acknowledge and thank, the more we seperate ourselves from the others who don't. Thanks.
  • Tim Somers · 7 months ago
    John I use Send Out Cards to thank those that have sent me a referral. I often throw in a Tim Horton's Gift Card - Referrals have been a huge part of my success and I let those that take the time and make the effort to refer me know I am thankful.