DISQUS

jim peake · 2 years ago

If Dell is actually shipping a trialware free unit I am slightly interested to hear their story on why they created this unit, but highly skeptical of Dell. (In my experience, they love imaging their hard drives with trial ware because it is one of ther best ways to create continuity revenue) I could even be part of the reason they are doing so. I have 2 inspiron machines replaced because they came loaded with trialware and removal of them rendered the systems nonfunctional.

I'm now on Dell unit #3 a Latitude D820 which is 6 months old and ready for a complete low level hard drive reformat. This machine is a huge disappointment with lock up's, browser errors, re-boots, slow boots etc. Could be a Microsoft XP issue and don't plan on upgrading to resource hog Vista. I will probably go MAC and get a cheap desktop PC for Windows apps.

Dell customer service has been excellent but their product management people and lack of flexibility of configuring a unit without trialware (at least in the past) has been difficult especially when they said they were shipping units with out trialware, bloat ware etc. I don't trust them.